To Our Customers

Protecting Our Customers

Delivering a comfortable banking experience is upholding the highest standards of integrity, honesty, professionalism and security

Resolving your Complaints

Customer Help
TD’s Privacy Policy

View TD’s Privacy Policy

Understanding the Credit Granting Process

Your guide to establishing and maintaining a solid credit rating.
Information on Powers of Attorney

At TD, we do our utmost to ensure you have the information you need to make decisions related to your financial affairs.
Codes of Conduct and Public Commitments

At TD we are committed to providing our customers with enhanced consumer protection, through our Public Commitments and adherence to industry-level Codes of Conduct.
Senior Customer Complaints Office

The role of the Senior Customer Complaints Office is to conduct a thorough and impartial investigation of all of the issues relating to customers' concerns.

Information on Joint Deposit Accounts

At TD Canada Trust, our personal deposit accounts may be set up in the names of two or more individuals.
Fighting Fraud - Helpful Tips for Customers

Safety precautions to help protect yourself and your money against various types of fraud including identity theft, online fraud, telemarketing scams, and credit card and debit card fraud.

Learn more about how we care for our customers